Hailo Network IP Ltd | I cancelled my ride but my card has stil...

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I cancelled my ride but my card has still been charged

Last Updated: Sep 30, 2014 03:37AM BST

If you have been charged for any journey that you don’t think you have taken, please let us have all the details. Please be sure to include the job reference number located at the bottom of your email receipt. But remember, if you cancel your car after more than two minutes of booking you may be liable for a Cancellation Fee. For more details please take a look at our Cancellation Policy.

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