Hailo Network IP Ltd | I'm a wheelchair user, can I display thi...

Help Center

I'm a wheelchair user, can I display this in my preferences?

Last Updated: Oct 21, 2015 01:23PM BST

Yes you can. To let us and the drivers know you are a wheelchair user, tap the Account icon at the top left of the app, scroll down to Options and tap again. From there, you can slide the Wheelchair Accessible option to ‘On’.

Currently there are only a limited number of licensed taxis that are wheelchair accessible. We are working hard to get this number increased, but until then a wheelchair accessible taxi may take a little longer to arrive at the pick up.

Was this answer helpful?