Pay with Hailo allows you to step into a taxi at the airport, a taxi rank, or off the street and pay for your journey with your Hailo account. All those times where you would love to use Hailo say after a rugby game, concert or a night out where sometimes it’s easier to simply hop into a taxi - this is the ideal time to use Pay with Hailo. Pay with Hailo uses Apple’s new iBeacon technology to pair passengers with Hailo drivers seamlessly.
Pay with Hailo allows check-in into the taxi two ways. One way, the app will recognize when it’s near a Hailo driver and prompt you to connect and pay via a simple one-click confirmation. Another way, once you in the Hailo taxi, open Hailo, tap on the Pay with Hailo icon on the top right on your screen. Pair with your driver, set your tip, and step out of the cab as soon as you reach your destination.
Version 4.0 or above.
As soon as you pair with the driver of the taxi you are in, passengers get all the benefits of Hailo from a street fare: You’ll receive an email receipt as normal Security of a regular Hailo journey - access to lost property requests No fumbling in wallets for cash or stopping at an ATM It’s a great solution for customers who want the convenience of a Hailo job for old-fashioned hails.
Passengers are charged a small 50p fee to cover the cost of the transaction.
There is no cancellation fee for Pay with Hailo. Please note: If you cancel within 1 minute of your check-in you will not be charged for your trip. If after 1 minute of your check-in you decide to cancel, the driver will be notified about you cancellation and will need to confirm the cancellation and accept any other mean of payment. Where possible, we encourage our passengers to contact their driver directly prior to cancelling as this tends to resolve many misunderstandings.
No. Pay with Hailo only works with your stored credit card (Mastercard, Visa and American Express) – ensuring a fast service and rapid payment for everyone. You can add your card details in the Account section of the app.
All payments are secure. Pay with Hailo uses the same world-class processing method to accept payment as our core service.